Privacy Policy

Effective Date: 11/2/26

At Hope Releasers, your privacy is important to us. Hope Releasers is a trade name of The Salt & Light Group LLC (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, take our quiz, join our programs, or purchase our services.

What We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Mailing address

  • Billing and payment information (processed securely through our payment processor; we do not store your card details)

  • Any information you choose to share through forms, surveys, emails, or our programs

We also automatically collect basic, non-identifying website data, such as pages visited, browser type, and general location, through our website platform’s analytics and cookies.

About Our Quiz

Your quiz answers are processed in your web browser to show your result. We do not save your individual answers, including your answer about how you are holding up. If you sign up to receive your full result and free guide, we save your name, your email address, and which of the four quiz results you received, so we can send you resources that fit your result.

What You Share With Us Personally

Many women share personal and painful details with us: about a loved one’s substance use, their family, or their prayer requests. We treat what you share with care and confidentiality. We will never publish your name, identifying details, or prayer requests without your permission. At times, we may share brief examples or composite stories to help other women, but only with names and identifying details changed so that no one can be recognized, and we will ask your permission before sharing anything that is clearly your story.

How We Use Your Information

We use your information to:

  • Provide and deliver the services you request

  • Respond to your questions and support needs

  • Process payments and send confirmations

  • Send occasional updates, encouragement, and announcements (you can unsubscribe anytime using the link at the bottom of every email)

  • Understand how our website is used, so we can improve it

Services We Use

We use trusted third-party services to run our website and programs, including Squarespace (website and analytics), Flodesk (email), and our payment processor. These providers may process your information on our behalf, only to provide their services to us, and under their own privacy and security practices.

How We Protect Your Information

We implement reasonable security measures to protect your information. We do not sell, rent, or share your personal information with third parties for marketing purposes.

How Long We Keep It

We keep your information only as long as needed to provide our services, stay in touch with you (until you unsubscribe), and meet legal or accounting requirements.

Your Choices

You can unsubscribe from our emails at any time. You may also ask us to access, correct, or delete your personal information by emailing melanie@hopereleasers.com. We will respond within a reasonable time.

Cookies

Our website may use cookies to enhance your experience and understand site traffic. You can adjust your browser settings to refuse cookies if you prefer, though some parts of the site may not work as intended.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact

If you have questions about this Privacy Policy, please contact us at: melanie@hopereleasers.com